Due to their increasingly personalized and convenient experiences with other sectors, consumers have high expectations when it comes to the services they’re receiving from the healthcare industry, according to a new global survey from Salesforce Research of nearly 6,000 consumers.
Unfortunately, nearly half (47%) of those polled believe that the healthcare and life sciences are less focused on...
Looking to further its foothold in the healthcare space, this morning at HIMSS 2019 Salesforce unveiled three new capabilities of its Health Cloud system. The new capabilities will be focused on social determinants of health, in-home care, and personalizing the patient journey.
The social determinants of health feature will allow providers to capture information about a patient's living...
WASHINGTON, DC – A broad coalition of technology giants took the stage in an unscheduled session at the Blue Button 2.0 Developer Conference here in the White House.
Specifically, Amazon, Google, IBM, Microsoft, Oracle and Salesforce came together to pledge to remove interoperability barriers.
Dean Garfield, CEO of the Information Technology Industry Council, lead the session and described the...
Predictive analytics platform Clew Medical has recently announced its partnership with WakeMed for its clinical trials in the eICU to detect patient deterioration in realtime. Clew uses machine learning algorithms and customized physiological models to help clinicians make decisions with actionable clinical, operational and financial insights. The company’s AI system will give WakeMed access to...
When Salesforce, already a powerhouse in customer support systems, entered the healthcare space in 2015, the company's scale and experience held a lot of promise for tackling large-scale population health challenges. Now, in a collaboration with Mount Sinai Health System in New York, Salesforce will help manage population data on more than 350,000 Medicaid beneficiaries.
Mount Sinai is using...
Telehealth provider InTouch Health and Dignity Health have expanded their partnership, extending InTouch’s existing services in Dignity’s acute care settings into post-acute and ambulatory facilities. With new software, tablet and care options, InTouch Health’s services can go to any patient location with a laptop, tablet or fully-integrated solution that is designed for specific conditions,...
Telemedicine provider American Well and Samsung Electronics are collaborating to create a new level of healthcare service in regards to consumer reach, interoperability and accessibility, but they aren’t yet disclosing what that end user experience will look like.While both companies were short on specifics, they described the partnership as one presenting a “tremendous opportunity,” that will...
Austin-based EverlyWell has added a new kit to its at-home testing service: now, women who are nursing have the ability to test the DHA levels in their breast milk.
“There is tons of research supporting the benefits of DHA levels in breast milk and how that correlates to the baby’s development and inflammatory responses like respiratory allergies, asthma and exzema, so the more DHA you can...
Chicago-based Apervita, a health analytics and data platform provider, has announced its integral role in developing the US Department of Veterans (VA) Digital Health Platform. As part of the proof-of-concept for the Digital Health Platform, Apervita acted as the analytics engine to help the VA integrate information for all patients and care providers across the VA system to improve patient care...
According to a new survey conducted by Harris Poll and commissioned by Salesforce, 59 percent of all consumers, and 70 percent of millennials, would choose a primary care physician who offers a patient-facing app over one who doesn't.
The survey results included 2,025 US adults aged 18 and older, among whom 1,736 have health insurance and a primary care doctor.
The survey showed that by and...
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